Privacy policy

What we collect

Southside Wheel Co. collects the information you provide through the online estimate: your first name, contact details, suburb or postcode, wheel details, a description of the damage, the photographs you upload and any notes you add.

We also collect basic technical information such as the pages visited on this website, which helps us understand how the site is used.

How we use it

Your information is used to assess your enquiry, prepare an indicative quote, contact you about that enquiry and arrange an appointment where the job is suitable.

We do not sell your information, and we do not use it for unrelated marketing without your consent.

Photographs

Photographs you upload are stored in private storage and are accessible only to Southside Wheel Co. for assessment and quotation.

We will never publish your photographs on this website, on social media or in any advertising without your express written permission.

Storage and security

Enquiry details and photographs are stored using a reputable cloud hosting provider with access controls in place. While no online system can be guaranteed completely secure, we take reasonable steps to protect the information we hold.

Disclosure

Your details and photographs may be shared with the attending technician or service provider so they can quote and complete the work, and with service providers who help us operate this website and manage enquiries.

We may also disclose information where we are required to do so by law. Providers are only given the information they need to perform their role.

Access, correction and deletion

You may ask for a copy of the personal information we hold about you, ask us to correct it, or ask us to delete your enquiry and its photographs. Contact us using the details on this website and we will action reasonable requests.

Australian Privacy Principles

We handle personal information in a manner consistent with the Australian Privacy Principles under the Privacy Act 1988 (Cth).

Changes to this policy

We may update this policy from time to time. The current version is always the one published on this page.